Privacy Policy
Last updated: June 2025
1. Information We Collect
- Personal Information: Name, email address, phone number, and shipping address when you place an order.
- Photos & Media: Personal photos you share with us for product personalization. These are used solely to create your ordered product.
- Payment Information: Processed securely through Razorpay. We do not store your card or bank details.
- Usage Data: Browser type, device info, pages visited — to improve our website experience.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate order updates via WhatsApp, SMS, or email
- To create personalized products using your photos and details
- To improve our website and customer experience
- To send promotional offers (only if you opt in)
3. Photo Security
We take the security of your personal photos very seriously. All photos shared with us are:
- Used exclusively for creating your ordered product
- Stored securely on encrypted cloud storage
- Permanently deleted within 30 days of order completion
- Never shared with third parties or used for any other purpose
4. Data Sharing
We do not sell your personal information. We share data only with:
- Payment processors: Razorpay for secure payment handling
- Shipping partners: For order delivery (name, address, phone)
- Communication tools: For sending order updates
5. Cookies
We use essential cookies to maintain your cart and session. Analytics cookies help us understand how visitors use our site. You can disable non-essential cookies in your browser settings.
6. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt out of promotional communications
- Request early deletion of your photos
7. Contact Us
For privacy-related queries, contact us at: creativedhraa@gmail.com or WhatsApp us at +91 88392 68915.